Malaysia
PwC Insights
Business in bite-sized chunks
October 2023
Highlight
In the battle against climate change, Asia Pacific holds the key to success. In Season 2 of our 'ESG: Defining Asia Pacific’s Future’ podcast series, we take a deep dive into the challenges of reaching net zero in a region with energy security concerns and social inequities. Listen here
Feature
The incorporation of AI and other rapidly evolving technologies appears as the linchpin of many industries and business operations, including the asset and wealth management industry. The assets managed by robo-advisors are expected to surge to almost US$6 trillion by 2027. We highlight four key steps to stay ahead of the curve. Read more
Trust
Despite the high levels of trust and transparency between family members reported by family business leaders, gaps persist between groups. As trust is a vital element for sustained success and legacy, we delve into the intricate dynamics among family members through a four-pillar model. Read more
Consumer
In the PwC Customer Loyalty Executive Survey 2023, we explore the 'price-experience gap'. Companies and consumers often do not agree on what drives customer loyalty. Executives blame price changes or competition, but many consumers cite bad experiences with products or customer service. Read more
Strategy
What separates the best from the rest? Our research finds the top 20% of companies today outperform their peers by 13 times, based on a measure of profit margin and revenue growth. These companies achieve accelerated performance by focusing on these three things. Read more
Workforce
Economic stress has knock-on effects on employees’ physical and mental wellbeing; which in turn impacts workplace productivity, engagement and retention. To create an environment where employees can thrive, here are two proactive steps employers can take today. Read more
© 2023 PwC. All rights reserved. "PricewaterhouseCoopers" and/or "PwC" refers to the individual members of the PricewaterhouseCoopers organisation in Malaysia, each of which is a separate and independent legal entity. Please see www.pwc.com/structure for further details. Read about our commitment to your privacy here.